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WORK EXPERIENCE:
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Target Corporation, Business Analyst, Minneapolis (June 2008 - Present)
Target Technology Services within the IT Strategy, PMO, and Enterprise Architecture Group.
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Free Arts Minnesota, Board of Directors, Minneapolis (June 2008 - Present)
Volunteer board member for Free Arts Minnesota. I also volunteer on the Major Gifts committee and help out with technology and operations on the business side for Free Arts.
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Weatherly Consulting, Senior Business Analysis Consultant, Minneapolis (August 2006 - May 2008)
Senior Business Analyst/ Business Systems Analyst
Project: Led business analysis, system requirements management and business process technology architecture for the implementation of an enterprise client relationship management software as a service application.
- Gathered, analyzed, and design how business process requirements would function for an adoption of a new customer relationship management on-demand tool.
- Managed the connectability between the Strategy of the Business Processes and the detailed implementation requirements for an enterprise strategy implementation of customer relationship management software as a service tool.
- Developed the business architecture for organizing, gathering, analyzing, and conceptually designing the requirements after extensive interviews with top level executives, middle management and back office workers.
- Managed requirements traceability throughout the project's lifecycle. This traceability included direct traceability to the objects associated with the configured software as a service, direct requirements traceability to test cases and results through integration with Quality Center.
- Developed data requirements necessary for successful application of business procedures.
- Provided the business architecture leadership to facilitate the absorption of the packaged requirements for several disciplines such as the different Business Units, Quality Assurance, Development, Integration, Migration, Training, and Deployment. This facilitation and leadership provided the information in a way the other disciplines could perform their functions based on a common understanding.
Project: Lead business analysis, system requirements management and quality assurance for the development of new software development lifecycle for managing new requirements for a newly created public website for Thrivent Financial.
- Gathered business requirements for new and existing processes and functional needs.
- Developed the Test Cases and Test Plan to be executed for 4 different Releases. This included a 2 week plan and test cases for testing new functionality because of overnight processing of the test case information, full regression testing plan for the 4 releases of the website, and review and approve the test case deliverables for the initial launch of the website.
- Developed all business requirements after extensive interviews with top level executives, middle management and back office workers.
- Developed and Executed a Release Plan for 4 independent releases.
- Managed requirements traceability throughout the project's lifecycle.
- Developed data requirements necessary for successful application of business procedures.
- Developed processes, follow-up procedures, and conceptual technical design for our Lead generation for Field Representatives.
- Developed business case, forecasted budget, resourcing plans and strategic requirements for Phase2.0.
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SafeNet Consulting, Account Executive, Minnetonka, MN (June 2006 - Sept 2006)
- Client Relationship Management
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UnitedHealth Group, Senior IS Business Consultant (FTE), Minneapolis (May 2005 - July 2006)
Business Analyst/ Systems Analyst / Project Manager
Project: Led business analysis, system requirements management and quality assurance for an employer portal application. Responsible for writing the project scope, requirement documents, detailed design documents, test plans and user documents for an Employer Portal web application
- Gathered business requirements for new and existing processes and functional needs.
- Developed all business requirements after extensive interviews with top level executives, middle management and back office workers.
- Managed requirements traceability throughout the project's lifecycle.
- Developed data requirements necessary for successful application of business procedures.
Project: Led business analysis, project execution, discipline structure and senior leader communication efforts for the development of new software development lifecycle for the Employer Portal business group.
- Performed process reengineering of the software development lifecycle as a Project Manager and Subject Matter Expert of the RUP Methodology. Utilized project experience as a project manager and business analyst to design, teach, and mentor employees within the Employer Portal Group.
- Served as the" process development liaison" between senior management team and project management, development, architecture, business analyst, and quality assurance teams.
- Managed software requirements within the Rational Unified Process framework and facilitated the enhancement and maintenance of the new software development process for business requirements to be realized inside the Employer Portal application in a production environment
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Alliance of Computer Professionals, Senior Business Analyst Consultant, Plymouth, MN (Dec 2004 - May 2005)
Project: Led business analysis, system requirements management, project managed work breakdown activities, and quality assurance for the development of Carlson Marketing's new Service Orientated Architecture Platform for their Service offerings within their loyalty business.
- Identified and documented internal/external business processes, developed and implemented methodology and process plans for the delivery and management of business and software/application requirements.
- Managed traceability of the business service offering requirements within the program to ensure the program was progressing, mitigating any risks of dependencies for delivery of the new service orientated platform.
- Performed business analysis activities, gathering requirements and managed those requirements through the project lifecycle.
Project: Led business analysis, system requirements management and quality assurance for the development and implementation of a new loyalty program within their existing loyalty technology platform.
- Performed business analysis activities, including gathering requirements and managing those requirements through a project lifecycle for their implementation with traceability to the Client's requirements.
- Gathered and designed usability requirements in use case form for the developers and data architects.
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Gelco Information Network, Business Analyst Manager, Minneapolis (May 2004 - Dec 2004)
Business Analyst Manager/ Project Manager/ Business Analyst/ Systems Analyst
Project: Led project management and business analysis, system requirements management and quality assurance for the development of new electronic receipt submission application.
- Gathered business requirements for new and existing processes and functional needs.
- Developed and coordinated the execution of the project plan.
- Developed all business requirements after extensive interviews with middle management, back office workers, and clients.
- Managed requirements traceability throughout the project's lifecycle.
- Developed data requirements necessary for successful implementation of business procedures.
- Wrote project scope, requirement documents, detailed design documents, test plans and user documents.
Project: Led coordinated work breakdown structures, business analysis, system requirements management and quality assurance for the development of a foreign currency reimbursement integration project.
- Constructed, managed the resources and executed the project plan through two iterations before production.
- Gathered and traced the current process and technology to the new process and technology with a business partner to mitigate the risk when implemented.
- Developed data requirements necessary for successful application of critical data needed to process the business procedures for reimbursement.
- Authored project scope, requirement documents, detailed design documents, test plans and user documents for the integrated applications.
Project: Project managed, led business analysis, and provided subject matter expertise implementing a new software development lifecycle utilizing an iterative development methodology.
- Managed requirements traceability throughout the project's lifecycle.
- Developed the business procedures to ensure the development teams had the proper information exchange and approval processes to insure successful execution of projects within this new methodology.
- Authored and implemented a new project scope, statement of work, requirements management, detailed design documents, test plans and user documents templates to be used within the new lifecycle.
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GMAC RFC, Business Systems Analyst III, Minneapolis (Nov 1997 - May 2004)
Business Systems Analyst / Project Manager/ Trading Sales Associate (Capital Markets)
Project: Project managed, led business analysis, system requirements management, requirements modeling, and quality assurance for the development the first "on-demand" web application at GMAC RFC.
- Wrote project documents, monitored project budget and managed project resources.
- Managed requirements and model traceability throughout the project's lifecycle.
- Developed business and data equirements necessary for successful application of critical data needed to process the business procedures ensuring valuation of the distressed property within the investment capital group.
- Authored project scope, requirement documents, detailed design documents, test plans and user documents for the new application.
Project: Responsible for the implementation of a new business process and application which allowed for the collections of distressed properties for the portfolio management group. Mentored and trained the project execution teams about application management lifecycles in our Mexico City office.
- Constructed, managed the resources, controlled the budget, and executed the project plan through a complete iterative development lifecycle.
- Developed business and data requirements necessary for successful application of critical data needed to process the business requirements to ensure proper valuation of the distressed property.
- Wrote project scope, requirement documents, detailed design documents, test plans and user documents for the new application.
- Communicated progress, presented application demos, and provided risk mitigation strategies to the senior leadership.
Project: Project management responsibility for implementing a new resource procurement process and system in our shared services development center.
- Managed requirements and model traceability to drive out the on-boarding and off-boarding of consultative resources.
- Developed data requirements necessary to complete each document needed to bring a resource into the RFC Development Center.
- Facilitated review sessions, communications to senior leadership and the change process.
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